Cool Balancer is designed for horses and ponies that need extra topline and condition and that are in light to medium work. Cool Balancer is a ?Non-Heating,? cereal-grain-free formula; with low levels of sugar and starch, plus good quality protein to promote topline. Cool Balancer provides a very palatable, safe and effective way to improve condition and topline without adding excess calories to the diet. Cool Balancer is an economical feed balancer for those horses that do not need a hoof supplement and are not working hard or showing or stressed. Feeding Cool Balancer improves the amount of nutrients that a horse can extract from his feed in very similar ways to Comprehensive Feed Balancer (p.8). Because the horse can extract more nutrients from forage the amount of concentrate that needs to be fed can be reduced. This benefits digestion and is a more natural way of feeding leading to a more relaxed horse. The forage to concentrate ratio is also improved because Cool Balancer is very nutrient-dense. It is fed in very small quantities, for example just 500g (approximately two TopSpec measures) a day for a typical 15.2hh middleweight weighing 500kg. A small amount of hard feed obviously leaves more space in the digestive system for forage than a large hard feed. Because it contains very low levels of sugar and starch and is fed in very low amounts, the chance of excess sugars and starch overflowing from the foregut to the hindgut and causing a microbial imbalance leading to acidic conditions, is virtually eliminated. Therefore the chances of a horse behaving badly due to ?acid guts? are minimised. Cool Balancer contains generous levels of B vitamins, some of which have long been considered helpful for their relaxing effect. It also contains helpful levels of anti-oxidants which can certainly help to neutralise the effects of stress in a horse and by so doing, may help him relax. Magnesium is included at 0.6% which will contribute 3g of magnesium per day to the diet of a 500kg horse. This may help some horses to concentrate better, particularly when stressed.
*PLEASE NOTE* We do NOT accept returns on riding hats due to safety precautions.
Delivery and Shipping
All of our orders are sent with DX or Royal Mail to ensure safe reliable delivery for all internet orders.
Same day dispatch
We aim to deal with your order right away.
All orders placed before 12 will be dispatched the same day.
We cannot guarantee orders placed after 12 will be dispatched the same day.
Orders are not dispatched on Saturdays or Sundays or Bank Holidays.
If the item is out of stock we will contact you and give you the option to cancel or select an alternative if you would rather not wait.
UK Standard Delivery (2-3 Days) - £4.95
UK Next Day Delivery - £12 (orders will not be delivered on weekend days)
UK Non Mainland - £9.95 (Northern Ireland, Ireland, Scottish Islands, Jersey, Guernsey)
Fearns Products & Larger Items - £7.50
Feed & Bedding - £12.00
UK mainland standard delivery up to 20kg
If you spend over £50 you can get standard delivery for FREE except feed,bedding & tools.
Standard delivery (2-3 days) £4.95
UK Non Mainland delivery up to 20kg
If you spend £75 or more you can get standard delivery for FREE except feed and bedding.
Standard delivery (2-3days) £9.95
Our shopping cart will calculate your shipping costs with weight and by location.
Delays or problems with delivery
For any reason there is a delay with your order we will contact you to notify you of the delay and give you a new delivery arrival date.
If there are any problems with your delivery, items missing or damaged, please get in touch with us immediately at email@example.com. Please keep hold of all packaging, delivery note and invoices.
For Deliveries outside the UK please visit the Delivery & Returns page
We do not offer free returns on any customer orders meaning any returns are at the customers expense(unless faulty or incorrect). We advise that the parcel returned is tracked or signed for as we cannot accept any liability for parcel/s going missing before they arrive to us.
Please allow up to 5 working days for your refund to be processed.
You can return any unused item for a refund within 30 days of the purchase date by filling in this form. Please ensure you fill the form in correctly as not doing so could delay the returns process.
Returned items must be a in a new unused condition with tags intact and original packaging. We will not handle used or dirty goods. Goods received after 30 days will not be eligible for a refund and a credit note will be raises for the value of your order. Use appropriate packing materials to parcel up your return and do not attach any labels directly to the item.
When shopping with us, your payments are completely safe. Our secure server encrypts all of your personal data, such as your name, address and credit card information. We will always use SagePay, the industry leader in secure internet transactions.
All of your transaction information is passed between our website and the SagePay Payment System, which is encrypted using 128-bit SSL technology. Cardholder information is ever stored or passed unencrypted, and never will be. All messages from SagePay are signed under MD5 hashing to prevent tampering. Nothing passed to SagePay will ever be used, examined of modified by any third party attempting to gain access to your sensitive information.
When your data reaches our SagePay system, all the sensitive information is secured using the same 256-bit encryption standards used by the likes of the US government; it is truly internationally recognised. The encryption keys are kept on tamper proof, state-of-the-art systems that are impossible to extract.
No individuals within SagePay or our company are able to decrypt cardholder data or transaction information. Only SagePay’s most senior staff are allowed access to the systems in extenuating circumstances such as a fraud case by the Police. Your card information is secure even from SagePay’s own employees because the system never displays full card numbers, even on the administration team’s screens.
We accept all major credit and debit cards, as long as they are processed by SagePay. We also accept payments via Paypal. Paypal always send an email confirmation of every account transaction to help you keep track of your account activity. For more information, please visit www.paypal.co.uk.
At no point during any part of your transaction do we store any of your card details.
Your personal details are passed onto anyone, except for delivery partner companies to enable your delivery to arrive at your chosen address.